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Group Stay 5/5
The Custom House was all I had hoped for, there were 16 of us staying on a Pilgrimage from Rochester to Ramsgate. It provided a welcome and comfortable place to stay after long walks.....very well equipped, clean and quiet at night.
Sharon Seal | 18 September 2023
A home from home for a large family 4.8/5
We were a big family group celebrating a milestone birthday, and this was the perfect venue. Although the house could sleep so many, it felt compact and home-like. The arrangement of rooms worked really well, with a small sitting room to retreat to (or crowd in to watch the women's football) and the open plan dining/seating area for communal games and chat. The kitchen was pretty easy to use (just one pan that didn't seem to work on the convection hob!). Beds were super-comfortable, and Nicola was very helpful about linen for the sofabeds. The immediate area is quirky and interesting, and there are lovely walks along the creek or into town. We loved it!
Katharine Lay | 04 August 2023
Great holiday experience 5/5
I recently had the pleasure of staying at this wonderful property, "Custom House" in Kent, with a big group of 18 people and a dog. I must say, we were thoroughly impressed with the quality of the accommodations. The property was clean and comfortable, making it the perfect place to unwind and relax with a big group during our vacation. One of the highlights of this holiday home is the fantastic backyard, which is great for children to play in and adults to relax in the sunshine. The outdoor space is well-maintained and provides a lovely space to enjoy the outdoors. In terms of location, this holiday home is ideally situated with many nearby eating areas, making it easy to find a great meal no matter your tastes. The location is also convenient for exploring the surrounding area, with plenty of nearby attractions to visit and explore. Overall, I highly recommend this holiday home property to anyone looking for a clean, comfortable, and convenient place to stay on vacation in the Kent area. If you're looking for a great holiday experience in Kent with your family or friends, this is the place to stay!
Vikas Goel | 12 April 2023
A really good large family visit 5/5
Customs House was an excellent venue for our very large family of 20 - aged from 5 upwards. There were spaces for us all to chill out and plenty room to eat around the large dinner tables. The setting of Customs House is just magical for an outgoing and sociable group - in addition to the creek with boats and a boatyard nearby there are cafes, quirky shops and a great pizza bar with tables outside and serving excellent pizzas which we all enjoyed. We stayed over October half term and were so lucky with the mild and sunny weather but it would be great there in the spring and summer too and there are walks around the town and countryside that can be enjoyed all year round. We really liked Faversham town and the markets and also our short trip to Whitstable and a totally different vibe.
Judy Ironside | 31 October 2022
Customs House stay 5/5
Customs House was our choice for a special anniversary with our large family and it was a great success. The house is perfect for large groups with ten very comfortable bedrooms, and very spacious living and dining areas. There is a pleasant garden and patio with lots of seating. Standard Quay where it is situated has lots of antique and bric a brac shops excellent for browsing, and a fabulous butcher whose tomahawk steaks we cooked on the barbeque! There are also restaurants and cafes.
Robert Wightman | 16 September 2022
Diamond Anniversary 4.7/5
Lovely house, excellent location we would certainly book again, a few little things would have made it perfect, cushions for outside seating, bbq tools and a few door knobs loose, which we notice had all been mentioned before.
Maureen Kettell | 03 August 2022
Tired property- excellent location 3.8/5
Good for a large family gathering but needs attention to details/condition at this price. One main bedroom wall paint peeling off in places (or damaged) Areas of damp in basement Many dining room chairs stained and need replacing TV control incomprehensible but plenty of channels -either instructions or a new TV needed Lots of paint peeling off the rails leading up into house A few cups and glasses chipped when arrived Overall could be excellent but needs some tender loving care The 9am curfew is annoying preventing small children going out into garden but the next door neighbour makes sure you adhere to it by giving a lecture
Guest | 19 July 2022
Great location 4.3/5
Great location, ideal for family get togethers with restaurants and bars close by. Beautiful house - spacious bedrooms, nice dining area and clean, functional bathrooms. Could improve on finishing touches - living room furniture is a bit outdated and kitchen could be better equipped - e.g. only 1 functioning frying pan (2 others needed replacing), kettles furred up and family size dishwasher not really adequate for larger parties of 8 or more - we were 15! Door handles need fixing too - they have a tendency to fall off.
Miles Robinson | 27 June 2022
We had a really lovely family weekend, a well needed get away. The house had lots of space and the design is very chic and unique. The locals are very friendly and home owner very helpful, just a phone call away. This house set the perfect tone and atmosphere for our family holiday 🙂 The house is child friendly which is definitely a plus and caters for all ages. With comfortable rooms for all - will definitely recommend this holiday home to friends and family and will definitely come back in the summer. Thank you very much!
Anonymous | 26 November 2021
Family holiday 4.7/5
We hired Customs House for a family holiday over the October half term. We were a group of 17 and two dogs. The house was spacious and more than large enough to cater for the group. The beds were very comfortable and there was always hot water despite so many people in the house. Location was great with lots of restaurants and bars in Faversham to chose from. The quay in which the house is located on also had a couple of nice bars and antique shops to look around. Would definitely recommended for a family holiday.
Sally Leach | 01 November 2021
Wonderful spot 5/5
What a great house, in a wonderful spot of a lovely town. We had a great time and would highly recommend this house. Very easily accessed and all very clean and tidy too.
Ben Riley | 27 September 2021
Customs house 4.8/5
A great week's stay for all our family with lots to do locally, I would certainly go back for another holiday.
Andrew Ferguson | 17 August 2021
Beautiful comfortable house, lovely beds. Definitely worth eating at Albion Taverna, mexican - lovely food! About a 10 minute walk. Thank you!
Maskells & Friends | 02 January 2020
Lovely house to spend a Christmas break in with an entire family. Beds are extremely comfortable and space was perfect for all of us. Good location too. We enjoyed our stay here. Thank you.
Marianne & Family | 29 December 2019
Fabulous house, warm and perfect for a group of friends to get together. Stunning furnishings, could not be more perfect.
Pelkett Family | 01 December 2019
Lovely family home finished to a very high standard with all mod cons. Nice garden, lovely owners who are very approachable and only a phone call away if needed. Would definitely recommend.
Cook Family | 09 August 2019