Customs House







The Customs House was built in 1850 to collect duties for cargo arriving via the Thames estuary into Faversham. It is an imposing building on the banks of the creek just a few minutes walk from the main centre of town. The views over the creek are lovely and there are a number of circular walks to enjoy this area on foot. The house sits on Standard Quay which today is a thriving place to visit offering antique shops, cafes and garden centres and is a chance to see Faversham’s living history. It is also home to several classic ships and boats including barges such as the Cambria and Greta as well as traditional fishing boats classic tugs and overnight moorings of all sorts.

The house itself has been transformed into a stunning and elegant holiday home with ten bedrooms and five shower rooms over three floors. There are seven king size bedrooms, two twin rooms which can also be super king size bedrooms on request and one sitting room with a double sofa bed. On the ground floor is a large sociable split level dining room and well equipped kitchen and doors lead out to a garden and paved patio perfect for summertime entertaining. A separate sitting room has a cosy feel with sofas, a gas woodburner and Smart TV. This is a gorgeous luxury holiday home in a great location - you won’t be disappointed.

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About the House





Customs House: sleeps 18+2 in 10 bedrooms and 5 shower rooms. There is ample free parking in front of the house.

Lower Ground Floor
Bedroom Nine: (sleeps 2), Twin beds or Superking bed dressing table, hanging rail
Bedroom Ten/ sitting room (sleeps 2) Double sofa bed, side tables.
Stairs up to:

Ground Floor
Sitting room: sofas, Smart TV and gas woodburner
Dining Room: split level dining room with gas woodburner, two dining tables and chairs seating 20 guests
Kitchen: double oven and range hob, microwave/grill, large fridge/freezer, dishwasher, Nespresso coffee machine (standard)
Shower room: shower cubicle, WC and basin
Utility area: washing machine and tumble dryer

First Floor
Bedroom One (sleeps 2), King Size bed, dressing table, hanging rail
Bedroom Two (sleeps 2), King Size bed, dressing table, hanging rail
Bedroom Three (sleeps 2), King Size bed dressing table, hanging rail
Bedroom Four (sleeps 2), King Size bed, dressing table, hanging rail
Shower room with shower cubicle, WC and basin
Shower room with shower cubicle, WC and basin

Second Floor
Bedroom Five (sleeps 2), King Size bed, dressing table, hanging rail
Bedroom Six (sleeps 2), King Size bed, dressing table, hanging rail
Bedroom Seven (sleeps 2), Twin beds or Super king bed dressing table, hanging rail
Bedroom Eight (sleeps 2), Twin beds or Super king bed, dressing table, hanging rail
Shower room with shower cubicle, WC and basin
Shower room with shower cubicle, WC and basin

Lawned garden with patio areas, dining table and chairs
Secure parking space
  • Facilities

    BBQ - Gas
    Bluetooth Speaker
    Child Friendly
    Christmas Decorations
    Coffee Machine
    9 Miles To The Beach
    0.5 Miles To The Pub
    1 Mile To The Shops
    Enclosed Garden
    Iron & Board
    Large Holiday Homes
    Parking - On Street
    Pet Friendly
    Smart TV
    Smoke Detectors
    Tumble Dryer
    Vacuum Cleaner
    Washing Machine
    Woodburning Stove
  • Things You Need to Know

    Hen and Stag parties are strictly not permitted due to neighbouring properties.
    Please note that this property is situated in a quiet neighbourhood area, as a result music is not permitted at any time outside and all exterior doors/windows must be closed after 8pm.
    Pets welcome - up to three dogs however please note dogs are not permitted upstairs or on furniture. Please note additional pet charges are £30 per pet per week (or part of) will be charged.
    Unlimited free parking for guests to the front of the house in the public parking bays.
    Please note there are external CCTV cameras for security.
    Please note check in is 3pm and check out is 10am. Late checkout of 11am on Sundays available on request.
  • House Rules

    We would respectfully ask that the following house rules are adhered to, to avoid any damages to our beautiful holiday home. Should any damages arise please note charges may be taken from your security deposit.

    Please ensure you vacate on time to allow our housekeepers to enter the property and prepare it for the next guests.
    Smoking is not permitted in the property at any time.
    Please note for insurance purposes the number of guests must not exceed the total occupancy of the house.
    For fire safety reasons please do not use any candles in the property.
    Please note parties and loud music are not permitted.
    Please note quiet hours are between 10pm and 9am. Please be respectful to our neighbours.

In the Area

Standard Quay has a number of antique markets, a cafe and a wine bar. At the end of the quay is The Anchor Inn, well known for the seafood on offer. A short stroll down the historic Abbey Street brings you into the heart of Faversham.

What about the extra bits to complete your break away?

Extras and Experiences


Group Stay 5/5

The Custom House was all I had hoped for, there were 16 of us staying on a Pilgrimage from Rochester to Ramsgate. It provided a welcome and comfortable place to stay after long walks.....very well equipped, clean and quiet at night.

Sharon Seal | 18 September 2023

A home from home for a large family 4.8/5

We were a big family group celebrating a milestone birthday, and this was the perfect venue. Although the house could sleep so many, it felt compact and home-like. The arrangement of rooms worked really well, with a small sitting room to retreat to (or crowd in to watch the women's football) and the open plan dining/seating area for communal games and chat. The kitchen was pretty easy to use (just one pan that didn't seem to work on the convection hob!). Beds were super-comfortable, and Nicola was very helpful about linen for the sofabeds. The immediate area is quirky and interesting, and there are lovely walks along the creek or into town. We loved it!

Katharine Lay | 04 August 2023

Great holiday experience 5/5

I recently had the pleasure of staying at this wonderful property, "Custom House" in Kent, with a big group of 18 people and a dog. I must say, we were thoroughly impressed with the quality of the accommodations. The property was clean and comfortable, making it the perfect place to unwind and relax with a big group during our vacation. One of the highlights of this holiday home is the fantastic backyard, which is great for children to play in and adults to relax in the sunshine. The outdoor space is well-maintained and provides a lovely space to enjoy the outdoors. In terms of location, this holiday home is ideally situated with many nearby eating areas, making it easy to find a great meal no matter your tastes. The location is also convenient for exploring the surrounding area, with plenty of nearby attractions to visit and explore. Overall, I highly recommend this holiday home property to anyone looking for a clean, comfortable, and convenient place to stay on vacation in the Kent area. If you're looking for a great holiday experience in Kent with your family or friends, this is the place to stay!

Vikas Goel | 12 April 2023

A really good large family visit 5/5

Customs House was an excellent venue for our very large family of 20 - aged from 5 upwards. There were spaces for us all to chill out and plenty room to eat around the large dinner tables. The setting of Customs House is just magical for an outgoing and sociable group - in addition to the creek with boats and a boatyard nearby there are cafes, quirky shops and a great pizza bar with tables outside and serving excellent pizzas which we all enjoyed. We stayed over October half term and were so lucky with the mild and sunny weather but it would be great there in the spring and summer too and there are walks around the town and countryside that can be enjoyed all year round. We really liked Faversham town and the markets and also our short trip to Whitstable and a totally different vibe.

Judy Ironside | 31 October 2022

Customs House stay 5/5

Customs House was our choice for a special anniversary with our large family and it was a great success. The house is perfect for large groups with ten very comfortable bedrooms, and very spacious living and dining areas. There is a pleasant garden and patio with lots of seating. Standard Quay where it is situated has lots of antique and bric a brac shops excellent for browsing, and a fabulous butcher whose tomahawk steaks we cooked on the barbeque! There are also restaurants and cafes.

Robert Wightman | 16 September 2022

Diamond Anniversary 4.7/5

Lovely house, excellent location we would certainly book again, a few little things would have made it perfect, cushions for outside seating, bbq tools and a few door knobs loose, which we notice had all been mentioned before.

Maureen Kettell | 03 August 2022

Tired property- excellent location 3.8/5

Good for a large family gathering but needs attention to details/condition at this price. One main bedroom wall paint peeling off in places (or damaged) Areas of damp in basement Many dining room chairs stained and need replacing TV control incomprehensible but plenty of channels -either instructions or a new TV needed Lots of paint peeling off the rails leading up into house A few cups and glasses chipped when arrived Overall could be excellent but needs some tender loving care The 9am curfew is annoying preventing small children going out into garden but the next door neighbour makes sure you adhere to it by giving a lecture

Guest | 19 July 2022

Great location 4.3/5

Great location, ideal for family get togethers with restaurants and bars close by. Beautiful house - spacious bedrooms, nice dining area and clean, functional bathrooms. Could improve on finishing touches - living room furniture is a bit outdated and kitchen could be better equipped - e.g. only 1 functioning frying pan (2 others needed replacing), kettles furred up and family size dishwasher not really adequate for larger parties of 8 or more - we were 15! Door handles need fixing too - they have a tendency to fall off.

Miles Robinson | 27 June 2022


We had a really lovely family weekend, a well needed get away. The house had lots of space and the design is very chic and unique. The locals are very friendly and home owner very helpful, just a phone call away. This house set the perfect tone and atmosphere for our family holiday 🙂 The house is child friendly which is definitely a plus and caters for all ages. With comfortable rooms for all - will definitely recommend this holiday home to friends and family and will definitely come back in the summer. Thank you very much!

Anonymous | 26 November 2021

Family holiday 4.7/5

We hired Customs House for a family holiday over the October half term. We were a group of 17 and two dogs. The house was spacious and more than large enough to cater for the group. The beds were very comfortable and there was always hot water despite so many people in the house. Location was great with lots of restaurants and bars in Faversham to chose from. The quay in which the house is located on also had a couple of nice bars and antique shops to look around. Would definitely recommended for a family holiday.

Sally Leach | 01 November 2021

Wonderful spot 5/5

What a great house, in a wonderful spot of a lovely town. We had a great time and would highly recommend this house. Very easily accessed and all very clean and tidy too.

Ben Riley | 27 September 2021

Customs house 4.8/5

A great week's stay for all our family with lots to do locally, I would certainly go back for another holiday.

Andrew Ferguson | 17 August 2021


Beautiful comfortable house, lovely beds. Definitely worth eating at Albion Taverna, mexican - lovely food! About a 10 minute walk. Thank you!

Maskells & Friends | 02 January 2020


Lovely house to spend a Christmas break in with an entire family. Beds are extremely comfortable and space was perfect for all of us. Good location too. We enjoyed our stay here. Thank you.

Marianne & Family | 29 December 2019


Fabulous house, warm and perfect for a group of friends to get together. Stunning furnishings, could not be more perfect.

Pelkett Family | 01 December 2019


Lovely family home finished to a very high standard with all mod cons. Nice garden, lovely owners who are very approachable and only a phone call away if needed. Would definitely recommend.

Cook Family | 09 August 2019

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